The addiction charity NORCAS established a service designed to address a gap in provision for people aged 18-25 with problematic substance misuse. This age group are too old for services for under 18’s but often fail to engage with adult services when they can find intimidating or inappropriate to their needs.
They asked Cultural Intelligence to conduct an evaluation of the service. We recommended a mixed method approach including interviews with clients, a baseline and finish survey, consultation with agencies such as the Probation Service, Suffolk Young People’s Health Service and Anglia Care Trust and a contact mapping exercise.
In the report, the key strengths of the service were identified as 1. its young people focus. 2. its no boundaries approach and 3. the high level of trust it achieves. The report also praised the extent to which the service is integrated with and valued by other agencies addressing the needs of young people.
You can download the report here